Shipping policy

All of our packages are sent via NZ Post's courier service. We process our orders daily from Monday-Friday. Excluding public holidays.

Once an order is ready to be sent, an email is sent to you with your tracking information. In most cases, you will receive your item after 1 working day unless there are shipping delays outside of our control. If we become aware of any shipping issues through NZ Post, we can inform you (the purchaser) immediately.

If you have not received your package after 2 day, please contact NZ Post and use your tracking number or through https://www.nzpost.co.nz/tools/tracking